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This is not a technical problem, Anyways you have to follow the steps of manufacturer and store to get the rebate (also be sure, rebate not has been expired)
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check the serial no of the device and call the customer care and explain your problem if they wont help file a court case against then in the consumer court
Customer Service
Support For technical help and answers to questions about products, visit Support.
Warranty Information Kensington guarantees customer satisfaction. For help with a malfunctioning product or for replacement components, please contact a representative by e-mail.
Rebate Questions Rebate payments are issued within 8 weeks of valid rebate submission receipt. If your are inquiring about a 2009 rebate please inquire using: rebateshq.com web site. If you are inquiring about a rebate from 2008, please contact Kensington Rebate Customer service at 1-866-469-9313 or via email at [email protected].
Money Back Guarantee To return a Kensington product under our 90-Day Money Back Guarantee (valid in the US only) please complete this form and mail with the product being returned. Allow six weeks for response.
Material Safety Data Sheets Kensington product MSDS are referenced by model number or the name of the cleaning product. For sheets on products not listed, contact a representative by e-mail.
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Contact Customer Service In North America 800-235-6708 phone 650-577-0595 fax Monday - Friday, 8am - 5pm Pacific Standard Time Contact a representative by e-mail.
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I believe you've misunderstood something. This website does not provide any rebate fufillment services; it only offers some technical support/instructions repair and recommendations. I do not understand why you've come here looking for a rebate, and hence that is why i suggested you check with the macMall.
Again, this site has nothign to do with rebate fulfillment. Good Luck
Hopefully you kept copies of the rebate and receipt in case you have to prove it. I would contact the folks where I sent the rebate to. If you get no resolution this way, see if Circuit City would take care of you. I had this happen with a store online, and they gave me part of my rebate back and store credit and it wasn't even their screw up, and this was a year later. I would also Google and see if anyone else has had this issue on this deal.
Follow the steps given on the rebate forms. Sometimes stores will have a place where they keep rebates or they may be at the register, just ask. Make copies of everything in case you have to follow-up with the company. If you download a rebate form, be sure to keep a copy on the computer. I make it a habit of scanning my rebate forms, upc, and sales receipts in case I have to email them.
Personally, I have probably used at least 50 rebates. I have had about 5 denied, and about 8 where I had to follow up. As a suggestion, before you purchase something on a rebate, either make sure they are a legit, name brand company (you can get better resolution on any issues) and/or research on the net to make sure that other folks aren't having rebate issues. You definitely take a risk when making purchases on a rebate.
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