How do i adjust the seat on my Kettler Stratos 7996-500

Question edited for clarity and to add maker 'Kettler'..

contact them direct. There is nothing online

https://www.manua.ls/kettler/axos-cycle-p/manual?p=5

https://www.google.com/search?q=Kettler+AXOS+Stationary+Bike.+Error+4+code

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Maybe there is something interfering with the difficulty plus button it may be stuck. try holding the difficulty minus and see it that hold it level and if it increases when you release its a faulty button.

Check the Memory card/s.. the 3 volts lithium C-mos battery maybe out of volts.

this a problem with the elevation motor. You are working with the treadmill without put in level.
You need LUBE the gear+shaft see the picture. But most importante adjust the POTENTIOMETER a little see the diagram attached.
God bless you

Do you still have your manual? I kind of remember running into this, I think it was something simple( sorry I can't recall!) like lubrication or uneven alignment (fixed by adjusting the feet). I don't see the condor on the kettler USA site, but they still may be able to help.

Yes Kettler sell it as a part email . It can also be weided by a platic welder / bumper repair shop. I repaired / reinforced mine with a large stainless steel hose clip.

The tension adjusting mechanism in all intensive purposes has worn out and will need to be replaced. Since I don't know where it was purchased either in USA , Canada or the U.K.
[email protected]
Tel: 01527 591901
KETTLER® USA 1355 London Bridge Rd Virginia Beach, VA 23453 USA
Phone # 757.427.2400 Fax# 757.427.0183 e:mail:[email protected]

KETTLER® CANADA PO BOX 171 HASTINGS, ON K0L 1Y0 CANADA
Phone # 613.475.3300 Fax# 613.475.3395 e:mail:[email protected]

Try ebay they have liners that fit any stroller.

extend the line to its max required length while you are sitting on the machine { as using } then get someone else to adjust the slack on the line and make it taught , the adjustment should be a bolt and nut type located on the main wheel . do not adjust the line from the seat as this may dislodge the seat . happy rowing

Has it not got the buttons on the top of the seats?

Simply press and pull down.