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Is there an error code? If not the flow sensor for the hot water could be faulty. Also if you've had a power cut depending which model of Optimax HE you have, you sometimes have to tell the boiler it's a Combi, as they have a generic Pcb fitted which is also used on the system only boilers.
I sent an e-mail to [email protected] telling them that my Optimax HE 31 C
manual didn't include instructions for the timer, and received a manual via e-mail within minutes.
You probably won't get a reply during the weekend though.
D2 is not a fault what that means is delay and 2 refers to CH which means the boiler has gone into standby mode. you need to check that your CH circut is open, there is a filter on the return valve into boiler make sure this is not blocked. If this is blocked the water is just going though the boiler by-pass so then the boiler thinks its up to temp. hope this helps
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