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Try using the RPCS (Ricoh's proprietary print driver) for printing from Word, and see if that works any better. You could also try another version of PCL -- if you're using PCL6, try PCL5, for example.
All of the 3350 drivers can be downloaded here (just choose the correct operating system):
Try loading letter size paper in tray1 .. Open the front door and the assembly attached to the front door is the transfer roller ASM. mybe you knocked it out of position ..There are green plastic clips that allow someone to the transfer roller unit so its easy to mess up good luck
It needs to be added within the printer driver. In The Printers/faxes dialog box, "right click" the "Aficio 1013F", click "properties" click the "accessories" (or "change accessories") button, and add tray 2 as an option, Click "apply", and exit the utility, now you can manually select tray 2 when printing.
Where are you located? What are the symtoms?
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