Try reversing the connection on your gps unit. I noticed it isn't idiot proof (me) and that the unit will charge either way but won't read unless the cord goes down the back of the unit rather than up and away. hope this helps
Turn the cable so it's facing downward. The locating lug on the connection is deceptive!
Anyway, glad I only wasted 4 hours doing this and didn't try the first fix!
Good luck
I think Magellan has their head's RIGHT up their A$$es!!
They're not much help either! I have this problem, and I called them, and they sent me a new cable. Problem persisted...
All of the guys in my hunt gang (I convinced) to buy this unit....as it was on sale and we could share the software. After much testing and BS, I found the solution to "Device not recognized blah blah blah" is to have it connected to AC power. If you're just running it to the computer with the AC adapter plugged in, you get the message. If not, you get the error. These are my findings anyway.
NEXT, we get dinged 100plus clams for the Mapsend software and it's not shareable. (Always wants the ORIGINAL disk in the computer). After I talk my guys into buying these things, Magellan made a cool grand off of us.
No worries on that one, a quick edit on the Mapsend.exe file, and you're in business. All you need is a hex editor, and the internet!
My advice to all you hunters, hikers and geocachers.....BUY A GARMIN!!!
Why is it not recognizing the device? I too have deleted the maps....
help. it's brand new
I had this problem. I thought I'd tried everything. turns out all I had to do was turn the cable around (thanks Biggertrucks-solution 2) and off I went. Saved me a lot of heartache and sounds a lot safer than the other solutions!!!
DO NOT THE FIRST SOLUTION IF YOU CAN'T CONNECT!!!. I still can't connect and I now have no basemaps. It is inappropriate.
If your computer does not recognize your Explorist, and you have the cable properly connected, you may need a new cable. I had to replace the cable on my Explorist 400 once. Otherwise, connect the cable to the unit, plug it into the USB connection on your computer, then turn it on by holding down the NAV button while pressing the START button. When you see "Checking Media" on the screen, release the NAV button. Your computer should now recognize the unit, which is now ready to access service functions. Firmware is available for download from Magellan or from the Rhamphorinkx Team GPS site, which also has the basemap you will need with instructions on how to install it. This worked for me and saved me the $50 Magellan repair fee. Apparently, this is a not uncommon problem.
I tried the above and it cleared the flash memory all right...and left me worse off. i now not only cannot connect to USB,but i have no base map installed on the unit either.This procedure should only be done IF YOU HAVE USB CONNECTION. To remedy this problem send it to Magellan or put your unit in the bid. Colm
If you have the software available to you to upload, I'm guessing version 5.2.03?? Then you could clear all the flash memory and reload your firmware version. (Do this only if you HAVE the firmware available to re-load) Once powered on, go to the menu screen and toggle your stiff stick left right left right left right, until a box appears in the middle of the screen. Change the "00" to read "95". Press the stiff stick in and it will ask you to confirm your choice. Confirm. The next time you power on your gps it will ask you to configure NAND flash. press enter (stiff stick pressed in) and it will do it's configuring. Power off (press zoom in key and zoom out key and power on/off button at the same time) Once powered off, plug into usb, power back on and it should recognize your device now. Re-load the firmware version and your all set. Except you lose all of the tracks that you previously made. Good luck and let me know how it turns out. -Daniel
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when turn on the gps receiver the only thing that comes up is a picture of a computer and the gps connected and there is a X in middle of the gps
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