Macally PHR-250A Can you tell me how to open the enclosure. The factory packed item came with no instructions. Thanks, Ethan Kavet

You don't have the right drivers installed

Leave it connected to your computer and try a restart.
If the folder is still showing as empty, power down the computer then disconnect the external drive.
Power on the computer and connect the external hard drive to a different usb port.
I had this exact problem with a 1000 Gb external drive that was full of movies and music. I thought it had all been lost .. After 2-3 days and repeated attempts of restarts and power-downs/different usb ports it suddenly was recognised again and has worked perfectly since

• I have the same Macally hard drive enclosure and I misplaced my power supply also. I used an old IBM Thinkpad power supply. These are common and cheap. The Macally enclosure states 12V DC input, and the Thinkpad PS is rated at 16V but it works fine. The plug and polarity are correct.

Here is the manual for the PHR-100AC, this is for e, but it will work for your B model as that's just a revision I believe.http://www.macally.com/techsupport/manual/phr100ace_manual.pdf
Unable to find a replacement ac adapter. You could try calling Macally directly @ 909. 230.6888 or [email protected] . My experience this will cost you about $20 anyway. It may be worth just picking up a new enclosure. At least you'll have spare parts for everything else. It's $40 on newegg.
http://www.newegg.com/Product/Product.aspx?Item=N82E16817146602
Good luck! I know this isn't everything you were looking for, but if this helps at all please give a positive rating. Thank you.

It has a very odd plug so it will be more difficult to find. (meaning you will not be able to get a universal replacement at Radio Shack, for example). I would send a note to Macally on their web site and inquire about a replacement

Try using the Windows XP drivers. It should work under Windows 7

Check the jumper on each hard-drive.

My guess is that the WD drive has the jumper in the "correct" position, for mounting inside an external case, while the other drives have their jumper set to an "incorrect" position.

Set the jumper to MA(ster), not to SL(ave), nor to C(able)S(elect).

What is this?? Is the drive internal, or by the blue light I assume you mean it is external. Is the blue light really all that nessesary? If you need it to shine (and I assume you just WANT it to shine 'cause it's PRETTY) then try installing any software that came with it, and by the way, what brand is this?

Jm, Unhook the drive from the computer turn off the drive and turn-off the computer. After about a minute plug the drive into the computer and turn it on, then turn the computer on. That should help find the drivers. If not post back any errors. Good Luck, Tim

For the WD HDD, you need to set the jumper as Single or Master

For other HDD, you need to set as Master