Our DCS RGS-486GD Gas Kitchen Range does not heat up properly. Our oven has a top temperature of 500F. We can not seem to get it to go over 350F. Also, it takes about an hour to reach that temperature. Ideas?
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Sounds like the electronic ignitor has gone bad. Here is DCS contact info, they should be able to direct you to a reliable service provider:
contact DCS Customer Service at (888) 281-5698. Before you call, please have the
following information ready:
Model Number (located on rating plate backside of kickpanel).
Serial Number
Date of installation
A brief description of the problem
Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction,
please write, fax, or email us at:
Write:
DCS
Attention: Consumer Relations
5800 Skylab Road
Huntington Beach, CA 92647
Fax us at: (714) 372-7004
email: [email protected]
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Hello,
the problem should be from the heating element of your electric oven. The heating element is weak, that why its not heating reliably.
Also, there might be some partial contact, that is, the wire connected to the heating element might have loose contact partially, due to past heat coming out from the oven.
You need to open/disassemble the oven, check the wires connected to the heating element and see if they are intact. If its intact, then you might have to replace the heating element, for the electric oven to work efficiently again.
I hope this helps.
Good luck.
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Turn the range off and let it cool completely.
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