Filter removal step 1Turn power off and unplug the machine.
Filter removal step 2
*The permanent filter located under the clear bin™ shouldlast the lifetime of the machine and does not need to be washed. Pleasedo not remove this filter.
Filter washing
The filter should be washed at least once every 3-6 months.
Turn power off aNo Suction - unplug_us.gif machine.
Machine not sucking / picking up as well as usual Filter removal step 1 Turn power off and unplug the machine. To remove the washable filter: Remove the clear bin? and cyclone top from your machine by pressing the cyclone release catch. Filter removal step 2 Lift the filter release catch to remove the filter from the machine.*The permanent filter located under the clear bin should last the lifetime of the machine and does not need to be washed. Please do not remove this filter. Filter washing Soak the filter in cold water for at least 5 minutes. (Please do not use detergent, wash in a dishwasher or washing machine). After 5 minutes rinse the filter under cold running water and squeeze gently, repeating until the water runs clear. Leave the filter to dry in a warm place for 12 hours or until completely dry. Do not dry the filter in a tumble dryer, microwave, oven or near a naked flame.The filter should be washed at least once every 3-6 months. Replacing the filter Turn power off and unplug the machine. Make sure the filter is completely dry before replacing in the machine. Replace the filter into the filter casing and then put back into the cyclone top. Re-assemble and test the machine. Has this resolved your problem?
For these same steps but with pictures and more detailed go here: http://www.dyson.com/support/help.asp?ar...
Also, If your machine is not functioning properly, please call the Dyson Helpline at 1-866-693-9766.
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I just take the broom handle and push it up thru the hose to clear any obstructions and that is likely what it is
Robert
It can be that the washable canister filter is clogged you need to clean it with wet cloght to remove dust. Also the brush itself can be clogged
check it with wire or something flexible
Good Luck
Most likeley the passageway from under the Roller to the hose has something blocking it or the seal when the hose is connected isnt tight enough.
Also remove any string or hair that has bound into the roller or spinning motor as this will reduce performance drastically over time.
There are also alot of small filters besides the main one, that prevent debrea from getting into the turbine and motor, check them all. The owners manuall will usuallu tell you where they are located.
It could be the problem of The Auto cord rewind button is sited directly next to the On/Suction dial that needs to be replaced as that is not communicating with the machine .may be the whole socket assembly or just the button internally.
You have a hose clog! your going to have to take suction to remove the clog in lower hose area!
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Thank you for 1st reply. I took the hose away from the bottom and found the a white hose inside the hole where the hose is attached turned round blocking flow. I have it turned so hole is showing and now the hose vacuum is working but the main hoover vacuum isn't working still. Any further help would be very much appreciated. Many thanks
Thank for your reply. There is no auto cord rewind button. The button beside the on/off is the brush on/off which works turning brush at bottom of hoover. Model is Dyson slim dc18 all floors. Many thanks
Thanks again for reply. I have checked bottom hose for blocks and there is no blocks. I have also checked all filters and cleaned all which require cleaning but still no difference. No suction from vacuum at bottom but roller works fine. Any further help would be very much appreciated. Many thanks
Thank you for your reply. I have clean/dried the filter but still no change
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