It's odd that BestBuy did not send you're notebook back to HP for you but the BestBuy you are talking about is not in the USA.
The HP Pavilion DV2125NR. Bought December 2007 is still under warranty. Most laptops & desktops come with a one year warranty, unless you paied for an extended warranty. For the HP Pavilion DV2125NR, contact HP directly for a RMA. You will may have to pay for shipping to HP USA. Hp will ship back to you free. To contact HP.
You must first get a return material authorization number (RMA) by calling us at 1- (888) 999-4747. You can also call,
Customer Service
http://www.shopping.hp.com/webapp/shopping/help.do?leftNavIndicator=customer%20service
The notebook bought in December 2006 is not within warranty, (Unless you bought an extended service). As you mentioned.
I would not trust the BestBut in Venezuela. It seems they may have stated bad boards just to get ridd of you.
It is alway best to talk directly to HP/Compaq customer service before making any decision.
Hope you find this information helpful.
Luck!
Mike
×