When do I get a answer from the experts at FixYa?

Everyone who is an Expert on Fixya is unpaid and gives time voluntarily. If you ask a good detailed question and someone is available, they can be answered in 5 minutes to an hour.

It is rare that a questions takes 4.5 years to answer, but I just found this category existed.

sandeep1714:

Please allow us to apologize for the unacceptable response you received from adhamsaid88. FixYa does not support posting of this type of material, and we, as true experts, do not either.

Though I am not an expert in this particular area, I have researched your product to find an answer for you. Please see page 5 of the manual for this product at http://inform3.kenwoodusa.com/manuals/LZH-100W.pdf. It seems, unfortunately, that the country / region code is set by the manufacturer for the area in which it is marketed, and there is no option described for changing it.

The site for Kenwood in Australia is at au.kenwood.com, and contact information at http://www.kenwood.com/cgi-bin/inter_contact.cgi?country_form=1&default_address=%3CB%3EKenwood+Corporation%3C%2FB%3E+%3CBR%3E2967-3%2C+Ishikawa-machi%2C+Hachioji%2C+Tokyo+%3CBR%3E192-8525%2C+Japan+%3CBR%3ETEL%3A+81%28426%2946-5111%3CBR%3EFAX%3A+81%28426%2946-7960%3CBR%3E&[email protected]&[email protected]&country=Australia&x=17&y=10.

You might try to get ahold of them to see if there is a way to change the code that they simply have not documented. Failing that, perhaps they will be gratuitous enough to help you exchange it for a product that will function properly in your location.

Again, please accept our apologies for the unacceptable material posted in the original "response" to your request for help. I hope that this information has assisted you, and if you need further help, please do not hesitate to post back. Thank you for using FixYa, as there really is a true team of experts who stand ready and willing to help.

Hi chrisbark492,
This is the FixYa Customer Support Center.
We have viewed your account and found that you successfully posted a question on FixYa, however no solution was given to it as yet.
FREE questions may take a little longer to answer; therefore we kindly ask that you allow experts and users a few more days to view your problem. The response time for a solution can vary according to how common your problem is and how many experts and users are available etc.
We also recommend that you will review your question and check if there are any details you can add to it so it will be clearer. We believe that if enough details are included in the query the quicker our Experts will be able to answer you.

Hi Mr-brain. You actually are already considered an Expert, as are all the people who have answered a question on FixYa. I believe that you are actually asking about becoming a Premium Expert, which would enable you to access our paid system and earn money by providing support.

In order to become a Premium Expert, you must be approved by the staff. I see that you have already applied. Here is some information to help you while you are waiting for your application to be processed:

What FixYa looks for a Premium Expert
How to create GREAT solutions on FixYa

Lauren
FixYa Community Manager

Hi. I'm Paul and welcome to FIXYA. I am one of many specialists and experts on here who are here to answer technical questions with clear, direct, easy to understand answers.

We provide prompt responses to problems, with typed solutions, live chat, and live phone support as well.
This makes FIXYA a very diverse company, and as such I can say that I am very happy to work here.

Everyone that is here as an expert earns money for our answers, as long as the customer likes it. I prefer live chat myself, as they almost always signify right away as to their like or dislike of your answers.

If they don't like your response, they can then go and ask another expert, and then I get nothing, because the customer wasn't happy.

First rule of business, the customer is ALWAYS right.

I hope that you come back for your problems, as there are many, many, many different
areas that offer experts, from boating, to refrigerators, to computers, gps units, coffee makers, and the lift goes on and on.

Come back any time !

Hi jaseel1,
We apologize for the delay. We're very backed up due to the holiday season, and will try to process your application as soon as possible. In the meantime, I will email you some tips regarding your solutions.
Lauren FixYa Community Manager

Thanks for your question!
I'm sorry that you haven't received an answer yet.
The response rate on FixYa FREE questions is usually over 80%, but sometimes questions go un-answered when:
1. the question is unclear, incomplete, or poorly worded...
2. the question is mis-categorized - so the correct experts aren't viewing it...
3. the question requires an answer for something that cannot be explained online adequately...
4. specific training, tools, or equipment are required to avoid injury or death...
5. the Experts that are online simply don't have the resources to answer your question fully...
Please feel free to re-work your question if you feel one of these may be the reason.
Of course you are not required - but converting your question to a PAID one usually increases the reply rate as well.
Normal rates for FixYa are...
$ 9.99 answer for one question.
$12.99 Live Real-Time online chat or premium e-mail support.
$29.99 Live Real Time phone support
Sometimes FixYa will run specials for unlimited questions via monthly subscription or reduced rates for limited periods.

Consider the savings that can be had when an informed Expert can save you a $100 service call, or a $350 trip to the car dealership.
Your problem solved - guaranteed! Or your money back!!
If you don't want to pay - feel free to re-submit your question so it returns back to the top of the work queue if you still need help.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Thanks for your question!
I'm sorry that you haven't received an answer yet.
The response rate on FixYa FREE questions is usually over 80%, but sometimes questions go un-answered when:
1. the question is unclear, incomplete, or poorly worded...
2. the question is mis-categorized - so the correct experts aren't viewing it...
3. the question requires an answer for something that cannot be explained online adequately...
4. specific training, tools, or equipment are required to avoid injury or death...
5. the Experts that are online simply don't have the resources to answer your question fully...
Please feel free to re-work your question if you feel one of these may be the reason.
Of course you are not required - but converting your question to a PAID one usually increases the reply rate as well.
Normal rates for FixYa are...
$ 9.99 answer for one question.
$12.99 Live Real-Time online chat or premium e-mail support.
$29.99 Live Real Time phone support
Sometimes FixYa will run specials for unlimited questions via monthly subscription or reduced rates for limited periods.


Consider the savings that can be had when an informed Expert can save you a $100 service call, or a $350 trip to the car dealersip.
Your problem solved - guaranteed! Or your money back!!

If you don't want to pay - feel free to re-submit your question so it returns back to the top of the work queue if you still need help.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Sorry, but FixYa is a web-only information resource and does not actually undertake the physical repair of any products at all.

I suggest that you find a camera repairer local to you or you may wish to contact Sony using the following details (Sony purchased Konica Minolta):-

Sony Philipines, Inc
8th FLOOR, Net Square Building
3rd Avenue Corner 28th Street Crescent Park West,
Bonifacio GLOBAL City Taguig.
Metro Manila, 1634
Philippines

TEL: +(63) 2-878-7600
FAX: +(63) 2-860-3398
WEBSITE: www.sony.com.ph

Alternatively, post another FREE question on this website describing your problem and Friendly FixYa Experts will try to assist you. Please bear in mind that answers are provided by unpaid volunteers, so just like you we have to earn a living, do household chores and umpteen other normal things, so answers may not always be as fast as you like.

If you pay for a subscription to FixYa's Premium service, then you'll get faster responses from selected Experts who have a small financial incentive to solve your problem to your entire satisfaction. You don't pay for answers which don't fix your problem, and the Expert is only paid for the fixes you're happy with.

Hopefully, you have found my answer to be of some use. All that I ask in return is that you take a moment to rate my answer.