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Posted on Mar 10, 2009

Part Required for purchase/warranty

I am trying to get in touch with the seller of a hot tub that I purchased in October, 2007

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  • Posted on Mar 12, 2009
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You can find info how to contact your seller here: http://pages.ebay.com/help/buy/contact.html

However, because you have placed your order so long ago, chances are that the seller is no longer selling on eBay or eBay won't even have the records of the sale (eBay is usually keeping records for 3 months).

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My wife bought me Xmas 2018 a Stanley Fatmax Lithium ion LED Spotlight FL5W10 600 lumens. The bright portion of the LED has quit working. What are my options - has only been 3 months.

here is the website:
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The manufacturer, Baccus Global warrants products against defects in materials and workmanship for a period of ONE (1) YEAR from the date of retail purchase by the original end-user purchaser ("Warranty Period").
If there is a defect and a valid claim is received within the Warranty Period, the defective product can be replaced or repaired in the following ways: (1) Return the product to the manufacturer for repair or replacement at manufacturer's option. Proof of purchase may be required by manufacturer. (2) Return the product to the retailer where product was purchased for an exchange (provided that the store is a participating retailer). Returns to retailer should be made within the time period of the retailer's return policy for exchanges only (usually 30 to 90 days after the sale). Proof of purchase may be required. Please check with the retailer for their specific return policy regarding returns that are beyond the time set for exchanges. Please call 1-877-571-2391 for more information or return instructions.
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O
Otherwise, check with the seller who sold it to your wife - If they are unwilling, and more companies seem to be going this route, go to the Manufacturer
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http://www.consumeraffairs.com/retail/sharper_image.html

If you are inquiring about product warranties on former Shaper Image products, purchased prior to October 2009, we unfortunately cannot help you. On February 19, 2008, The Sharper Image Corporated (“TSIC”) operating under previous ownership and management, filed for bankruptcy in the United States Bankruptcy Court for the District of Delaware. Since that filing, a new group of investors acquired certain assets of TSIC including the brand name and the SharperImage.com website. We understand your frustrations and recommend visiting http://www.kccllc.net/sharperimage for more information, or call 1-877-312-7060. For orders placed through ShaperImage.com after October 2009 please refer to the manufacturer instructions on the warranty card provided with your purchased product.
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