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Anonymous Posted on Aug 22, 2014

How do I fix the retractable cord on a Dyson DC19 vaccum cleaner

The Retractable power cord has become stuck and only comes out half the length it should.

1 Answer

Charles Houlroyd

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  • Expert 124 Answers
  • Posted on Aug 27, 2014
Charles Houlroyd
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Great Youtube video
https://www.youtube.com/watch?v=4p0N2XwiKaw

I’m happy to help further over the phone at https://www.6ya.com/expert/charles_6bf94c079488b145

5 Related Answers

Anonymous

  • 625 Answers
  • Posted on Aug 20, 2007

SOURCE: Electrolux Lux 7000 retractable power cord

The trim pieces along the sides just pull off seperating the two housings. The back portion where the retract drum is is held by two plastic tangs on top inside. use a screwdriver to pry the ring down to dislodge the tangs. the bottom part will lift off. remove the front part using two screws just below the hinge. the retract has a long coil spring wound around a free spinning hub. there are two "tangs" inside that engage a ratchet-pawl assembly. you'll need to rotate the drum to rewind the spring onto its hub.

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Anonymous

  • 1 Answer
  • Posted on Oct 25, 2008

SOURCE: Old vaccum retractable cord

This may come too late for you looking at the date of your posting. I have the same model and it stumped me for a bit too but I did get it open. It's real easy once you know how. Open up the front and remove the bag, then look at the side (beige) bumper strip that runs from front to back. This is splined. You can see it by looking carefully at the front. The brown case is held together by the splined rubber strip. Simply use a pair of slip joint pliers or a vice grip. Grab it and pull to the front. It took a bit to get it moving but then it slid right out. I found it easiest to place the vacuum on the floor, hold it with my feet and with the front open and the bag out I just grabbed the side strip with my pliers and pulled hard and it slid right out.

Good Luck.

Anonymous

  • 373 Answers
  • Posted on Feb 04, 2009

SOURCE: electrolux model 1401

try a local vacumn repair center or web site

Anonymous

  • 97 Answers
  • Posted on Mar 07, 2009

SOURCE: miele s558 Silver Moon

It is not generally necessary to replace the entire cord reel, although occasionally it is.

Here's the quick and easy DIY way to make your cord reel work again: you will need a #2 phillips head screwdriver, any flat head screwdriver, a pair of scissors, and a zip-tie.

First, remove the bag compartment lid by gently prying the hinge parts inward with the flathead screwdriver until you can lift it free. Remove bag and exhaust filter, and then remove the two screws holding the rear control panel on. Lift the front of the control panel upward until you hear a horrible unpleasant crunching noise. You didn't break it.

Lift that free, and remove all screws from the top of the main housing. (I believe there are 6 or so... but I can't remember off the top of my head.) The housing should then lift free.

You should now be able to see your cord reel. see if it wiggles back and forth along the central axle. If it does, you'll want to place the zip tie around the side of the axle which is away from the large round copper contacts which look almost like leaf springs. This will ensure that the contacts make electrical contact again. Cut off the excess zip-tie.

When putting the parts all back together, it is essentially a reverse of the disassembly, but be sure that you thread the cord through the hole in the back of the housing before you attempt to screw the housing down, or you will be very sad; both because you'll have to disassemble it again, and because you'll probably jack up your cord and have to replace the reel, which is what we're trying to avoid.

Test machine. If it works: party. If not, you will have to replace the cord reel.

For further clarification on the process, contact me.

Good luck,

-R

Anonymous

  • 3 Answers
  • Posted on Feb 12, 2011

SOURCE: I have a Kenmore Vacuum

The retraction mechanizm is likely jammed. Mostly likely the cord has jumped it's groove in the retraction wheel/hub. If you are good with tools there is a 70% chance you can get it to work again with a basic DCR operation. Most mechanical problems can be solved using this simple rule: Dissassemble Clean and Reassemble.

CAUTION: The retract mech has a powerful spring inside, avoid exposing. Most retract mech units are rivoted closed so consumers won't poke thier eye out.
CAUTION: UNPLUG THE UNIT

Open the unit from the bottom and the top lid of the canister should come off.
The retract mech should be obvious as it is where the cord comes into the unit.
Look for the cord being bound by iteslf either on top or underneath (lie two cordes in one groove)
Remove any binding.
If you see no debris or obsticals for the cord to retract (where it is getting stuck)
Your spring could have sprung!
Do you feel and retract at all?
Can you locate the releae mechagnism?
Does the Release button seem to function? When Pressed it should take pressure off of the cord hub.
The retract mech may need replaced. Overall the cost will be about $60 for parts.

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Related Questions:

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Our retractable cord is stuck. How do I fix this problem?

Hello, Elizabeth -

You may find the instructions here helpful in getting the cord to retract again:
https://www.hunker.com/13408865/how-to-repair-a-cord-rewind-in-a-vacuum-cleaner

This is a link to other instructions:
https://www.doityourself.com/stry/fixing-the-cord-reel-on-a-canister-vacuum

If you wish to post the make and mode of your vacuum cleaner, I or another volunteer Fixya answerer may be able to find repair instructions specifically for your model of vacuum cleaner. You can choose Comment and type the make and model in the Comment box.

Best wishes.
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THe retractable cord of my Kenmore vacuum is stuck Inside, I removed the filter cover, the 2 screws but cannot pull out the cover to access the cord compartment

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Retractable cord stuck

Hi Rodger, it's Jack at Dyson.

I'm sorry to hear you've had difficulty with your Dyson Animal's cord rewind mechanism. We should be able to help but we'd need to take a few further details about the exact model you have. Our experts will also be happy to take you through some troubleshooting checks - and if a repair is needed, we'll be able to confirm if your machine is within the Dyson guarantee period.

When you have a moment, please contact the Dyson customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). We'll look forward to speaking with you.
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How do i fix the retractable cord on a Dyson 08

this link shows you how to get to the motor and the rewind unit i think reparable you need to buy the full unit. gud luk.
http://www.youtube.com/watch?v=3-jzAN0UoSg&feature=related

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How do I take about my Dyson DC11 to replace the retractable power cord assembly

While it doesn't require a collection bag, a Dyson-brand vacuum cleaner can still suffer the problems of wear and tear that are prone to any vacuum cleaner--for example, a frayed power cord. If the power cord of your Dyson vacuum cleaner has become frayed, change it immediately to avoid a dangerous electrical mishap. You will need a replacement cord from an electronics service center, along with a few common household tools. You do not need electrical skills to complete the task.
Follow this steps on how to replaced the power cord assembly:

1 Unplug the Dyson vacuum cleaner's power plug from the wall outlet. Press the button on the top front of the plastic collection cover. Lift the cover off the front of the vacuum cleaner and place it aside.

  • 2 Trace the power cord to where it enters the back bottom of the vacuum cleaner. Remove the screws from the panel surrounding the power cord with a Phillips screwdriver. Remove the panel. Aim the beam of a flashlight inside the compartment so that you can see where the wires at the end of the power cord wrap around two screws on the motor assembly. Loosen these screws with a Phillips jeweler's screwdriver.

  • 3 Pull the power cord out of the compartment and dispose of it properly. Strip a 1/2 inch of insulation from the ends of the two wires of the replacement power cord. Run the wires into the compartment along the path of the original power cord--pushing the wires into the grooves inside the compartment.

  • 4 Tie a knot on the cord on the inside of the compartment to prevent the cord from being pulled out.

  • 5 Wrap the exposed end of each wire of the power cord around the loosened screws. Tighten the screws. Replace the panel and reattach the screws. Stand the vacuum cleaner right side up. Place the bottom of the plastic collection cover into the bottom front slot on the vacuum cleaner. Push the cover back on the front of the vacuum cleaner.

  • Jul 13, 2011 • Vacuums
    2helpful
    1answer

    I have a Kenmore Vacuum cleaner 116.24212. The retractable electric cord won't retract. How can I fix it?

    The retraction mechanizm is likely jammed. Mostly likely the cord has jumped it's groove in the retraction wheel/hub. If you are good with tools there is a 70% chance you can get it to work again with a basic DCR operation. Most mechanical problems can be solved using this simple rule: Dissassemble Clean and Reassemble.

    CAUTION: The retract mech has a powerful spring inside, avoid exposing. Most retract mech units are rivoted closed so consumers won't poke thier eye out.
    CAUTION: UNPLUG THE UNIT

    Open the unit from the bottom and the top lid of the canister should come off.
    The retract mech should be obvious as it is where the cord comes into the unit.
    Look for the cord being bound by iteslf either on top or underneath (lie two cordes in one groove)
    Remove any binding.
    If you see no debris or obsticals for the cord to retract (where it is getting stuck)
    Your spring could have sprung!
    Do you feel and retract at all?
    Can you locate the releae mechagnism?
    Does the Release button seem to function? When Pressed it should take pressure off of the cord hub.
    The retract mech may need replaced. Overall the cost will be about $60 for parts.
    Feb 12, 2011 • Vacuums
    1helpful
    1answer

    Cord getting stuck, won't come fully out.

    Hi Karen. Chances are your cord has a kink in it which is preventing it from coming all the way out. Pull the cord out almost as far as it will come and then twist the cord one way or the other and pull to get the kink out of it. Once you have it all the way out you can start closest to the machine and smooth out the entire cord to be sure that the kinks are more or less permanently gone.
    Not finding what you are looking for?

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