Hi Elaine, it's Allan at Dyson.
In this case there is little opportunity for troubleshooting and resolving remotely and would recommend contacting Dyson to arrange for an engineer to inspect and repair.
Please give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK).
I'm sorry we can't be of any further help but I hope you find this useful.
Many thanks,
Allan
The switch can be damaged
Dyson DC19 dB Mail Order Iron Bright Silver Mid Yellow DC19 Switch
134 views
Usually answered in minutes!
×