Hi there, it's Jack at Dyson.
DC50's brush bar comes as a complete assembly. The soft black anti-static carbon fibre filaments aren't available as individual components.
However if the carbon fibre filaments on your DC50's brush bar are worn or damaged in some way, we may be able to help. If you can email a clear picture of the issue to me directly at
[email protected], I'll be in touch as soon as possible to provide further assistance. If you can also include your full home address and post code, as well as your contact phone number and the date on which you purchased your machine, that would be very helpful to us.
I'll look forward to hearing from you.
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