Issue is not in brush head or tube
SOURCE: Dyson makes smell
You need to replace the belts. When they are worn they put off a smell. Here is the belt you need:
Dyson DC14 Belt
SOURCE: Dyson DC08 turbo brush won't turn but have suction in tube
Hi Cathy,
I'm sorry to hear you're having difficulties with your DC08's turbo brush. As you've already checked the machine for blockages and washed the filter, I'd encourage you to get in touch with us directly so we can provide further assistance to help resolve this.
You can call us on 0800 298 0298 - our UK Helpline is available from 7am until 10pm, 7 days a week. It will help if you have the machine to hand when you call.
We'll look forward to hearing from you.
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com
SOURCE: my dyson DC19T2 brushes have stopped rotating
Hi Deborah,
I'm sorry to hear you're having difficulty with your DC19T2. If the brushbar in the turbine head is not rotating, I'd encourage you to follow the steps shown in our online Support guide to make sure everything is correct with the machine:
http://www.dyson.co.uk/support/dc19t2/dc19t2-animal/my-machine-is-not-working/check-the-plunger
This should resolve the issue, but if you'd like any further assistance or advice, please give us a call on 0800 298 0298 - our Helpline is available from 7am until 10pm, 7 days a week.
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com
SOURCE: My Power head on my Dyson Animal DC39 will not stay spinning. Suction Issue?
There should be a red insert on the right-hand side on the cylindrical bulge behind the brush cylinder. Check that this is moving when you push the button. The red insert should stay pushed in for the brush to rotate. The insert moves in an out as well as rotates in order to lock in the 'in' position. Mine is a little sticky on the rotation and I need to shake the brush head a little in order to get it to rotate and lock.
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