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I think this the manual your looking for. That 5 is the model appears to be a S instead. Roll your mouse over the large black rectangle for pop-up download menu.
http://www.%28www.knex.com/model-instructions/?pc=14122CA You can enter the sets # from the front of the box into the site and it sohuld give you the instructions you need :)
Yes it is. Go here for a complete list of models recalled and instructions.
http://www.dorel-asia.com/dorelasiatemplates/files/FINALDorelAsiaPR1-19-10.pdf
hi you may contact them on http://dorel.com/contact.htm Dorel Industries Inc. 1255 Greene Avenue Suite 300 Montreal, Quebec Canada H3Z 2A4 Tel.: (514) 934-3034 email: [email protected]
I just purchased this crib from craiglist for my daughter and future grandson. We broke the plastic track assembly on the lower left front. I just now called the customer service number and they are sending me the complete assembly and when I told her it had one stripped out bolt, she is including a complete hardware package. Didn't cost me one penny! Now that is true customer service!!!!! This is for the 3 in 1 sleigh crib, Model No. DASE5009. The customer service number is 800-295-1980. Their hours are 8am - 5pm est M-F. Hope this helps!
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