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I am looking for a 12V powered monitor to fix to a dental chair - I understand that the Neovo AG Neovo X-19AV may be suitable - can anyone confirm or suggest alternative models.......
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Open it up and look at the capacitors. The round "tin can" looking components. If the tops appear bulged, then replacing them may help. Check out the YouTube video... and web site...
Make sure the power connector is secure with your monitor and the adapter power light is on as green. If not working at all then just contact with AG Neovo as [email protected] for 3 yrs warranty repair. But you probably have to cover the one way shipping only.
nothing you can reset from monitor other than color brightness. You can contact with AG Neovo as [email protected] to have a RMA number and they will estimate you the repair fee if it is out of warranty.
Try ordering a new power adapter from Neovo. Call them up. It could't hurt. Apparently adapters are tricky items. I have no idea how much they cost, but if its reasonable it would be a fair tade for the nuisance you are dealing with now.
http://www.neovo-usa.com/ AG Neovo Technology Corporation 2362 Qume Drive, Suite A San Jose, CA 95131 U.S.A. Email: [email protected] Tel: 408-321-8210 Fax: 408-321-8211
Call the service dept. in the above post. Tell them the model and serial number of your monitor and order a backlight inverter board(approx. $35 plus shipping). Open up the monitor and plug it in, should fix the problem. This problem could also be caused by one or more backlights(small flourescent tubes) being bad. I just fixed a Neovo F-417 display by replacing one of the backlight assemblys. I also just fixed a Neovo E-17DA monitor by replacing the inverter board.
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