Emerson Black Microwave Oven Logo
Posted on Mar 31, 2008
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No Power We recently purchased a Emerson 8992sb counter top model that has no power to it when you plug it in. If you bang on the bcak area above where the plug goes in the 00:00 appears on the display. However, if you push a button the thing shorts out and no power is available. I went to open the back but there are two screws that are different than all the rest that I can not find a tool for. They have a star with a nipple in the center. Any idea where I can get this tool? Greg

  • Farrah01 Apr 23, 2008

    I too have an Emerson Microwave Oven Model No# MW8992sb Suffix A
    It has been working great for 1.5 years and now all of a sudden it is tripping the fuse on the fuse-box. I've moved it to other outlets and have the same problem. After I reset the fuse I can use it once. When I take the item out of the oven and close the door the lights across the top that can show the time or 00:00 go off and the fuse has to be reset on the house fuse box.
    I couldn't find where you offered a solution to Jessica's power problem with her Emerson Stainless/Black Microwave oven. Please Help! Has there been a recall on this model?

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You should check it make sure that the microwave is the only unit on the breaker. If there is another appliance that is drawing power from that particular breaker, because the MW pulls that much power, it will trip the breaker.
I had the same issue, and a relative that was an electrician told me to check this. I did, and found the can opener and toaster on the same circuit. I put the microwave on its own, and it hasnt tripped since..
Good Luck ;)

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  • Posted on Apr 01, 2008
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Hi there!

The cheapest way is to break the stud out with a small, strong, flat screwdriver. The give way quite easily. Then a normal multispline should do the job. Check for loose wires and loose solder connections on the display panel. You may even have a fuse that's hanging by a thread, hence the intermitency. Regards and good luck. JUS004

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The diode and capacitors can br tested. The capacitor must be allowed discharge before testing, or you risk to get electrocuted, even if power is off. Capacitors can get discharged by shorting their two contacts.
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http://www.emersonelectronics.ca/emerson/en/support/



Toll Free Customer Support: 1-800-663-5954

In U.S.A.
For all product purchased in the U.S., please contact:
Emerson Radio Corporation
9 Entin Road
P.O. Box 430
Parsippany, New Jersey 07054-0430
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