On off light never shuts off
Clarification: When you "switch off" the unit, does the light stay on, but the steamer itself shut off (cools off to no steam)? If this is the case, only the LED does not light (which will not affect actual performance, other than being a "false" indicator driving some users crazy) like an Engine light that stays on in your car. It is likely a bad connection rather than a bad LED (Light Emitting Diode indicator). If the steamer portion is powered on all the time regardless of the switch position, try turning the temperature settings all the way down on the base and iron before unplugging unit to prevent the arcing (sparks) from damaging the input AC plug.
Solution: you will need a small Security Torx Bit/Driver to take unit far enough apart to inspect, troubleshoot and determine cause. You will also need an analog or digital multi-meter to check the unplugged unit' switch using self-powered ohm-out (continuity check) function, testing forward & reverse diode for lo & hi resistance reading respectively, (if you use the Rx1 range, the diode will glow slightly in one direction if it is good & you use an old analog meter). If you are so inclined or know somebody into electronics to do this, you can get these tools at Harbor Freight for $10-$20, good luck and keep in touch.
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