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The 5399 is designed primarily as a still camera, with some video features grafted on. As such it captures images, not sounds. You can add a soundtrack using video editing software on a computer, but you cannot record one on this camera.
Have you tried to see if the battery door is completely shut? This is usually the problem with many digital cameras with batteries. Clean the battery door and where the battery touches the metal of the door. Check to see if the door is completely flush with the camera body when you close it. I know for a fact that Vivitar cameras **** the juice out of batteries fairly quickly also. If you have the USB-cord provided with the camera, plug it into your computer and see if that holds a charge to your camera. If all else fails, call up Vivitar for further inquiry, your battery may be dead.
Good luck!
The driver listed on the vivitar site for the model 5399 will likely work, but I suggest that you contact customer service at [email protected] for confirmation.
I did not find a solution, fortunately as the camera was still within its warranty period of 1 year, we are arranging to return it to the store where it was purchased.
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