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Somehow it may have been damaged. I slammed the car door on the stroller, and ever since then this problem would occur. Or it could also be that the stroller is pretty cheap and does not support the weight of your child. It just may be time to switch the baby to forward facing, if you have your baby facing you that is. I called the number and they sent me new wheels. Since it was still under guarantee. Problem solved. Hope this helped. (decided to add the following). They will ask you when you purchased the stroller, the stroller has a manufacturing serial number (which they try to go by). The serial number on the stroller contains the date the stroller was manufactured. So to their benefit they want to go by that date. And not by the date of purchase. So be careful they don't twist you.
You will need to enter the model number and manufacture date. The manufacter date on graco strollers can be found on the rear leg of the stroller or under the footrest. If it is an umbrella stroller it can be found On the x shaped tubing under the seat. Feel free to ask me any follow up questions. Also please leave me positive feedback if this helped you. Thanks.
We're sorry to hear that you'rehaving difficulty folding your Kolcraft Lil Sport stroller. Just belowthe canopy, on both sides, you may find two plastic tabs that can be pulled upto fold the stroller. If you are still having difficulty, please contactour Customer Service team at 800-453-7673, 8 am-6:45 pm Monday - Thursday, or 8am-3:30 pm Friday, Eastern Standard Time. You can also email us at [email protected].
Please have the followingavailable when you call:
1.Product model number
2.Date of manufacture
Both the model number andmanufacture date can be found on the rear leg or fabric tag on the back of thestroller seat.
Evenflo offers replacement parts, including printable instruction manuals,
for all of their products. They are available through the Evenflo
website. In order to find the correct list for your exact stroller, you
will need the model # and manufacture date (these should be on a
sticker or tag on your stroller). After entering the information into
the correct area on the link (which is embedded into the text in the
first sentence), you will be able to see what replacement parts are
available for your stroller and order from there.
Evenflo offers replacement parts for all of their products. They are available through the Evenflo website. In order to find the correct list for your exact stroller, you will need the model # and manufacture date (these should be on a sticker or tag on your stroller). After entering the information into the correct area on the link (which is embedded into the text in the first sentence), you will be able to see what replacement parts are available for your stroller and order from there.
To order a replacement tray, call this number, 1-800-328-7363. You'll need to give your stroller model number (located on a white sticker behind the rear left leg) and the manufacturing date (in your manual). Don't worry if you can't find the manufacturer's date. I didn't have mine and that didn't present a problem.
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