I went to sharperimage.com and found a New York contact number. My unit is still under warantee so they are sending me a new unit. Phone number: 212-967-6000.
1-800-344-5555 or at [email protected] however they're unlikely to reply. I understand that they've gone bankrupt.
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Usually answered in minutes!
turned on and off
checked outlet
moved it to different outlet
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